Passport and Visa application fees are non-refundable whether your application is successful or not.
If you pay for an Express service and your application isn't processed within the specified time, you can claim a refund. You'll be refunded the extra service fee - not the standard fee.
However, GHC won't refund the fee if your application wasn't processed within the specified time due to circumstances beyond its reasonable control.
To request a refund, contact our customer service team at firstname.lastname@example.org. Alternatively, you can write to us at: Passport & Visa Section, Ghana High Commission, 104 Highgate Hill, London, N6 5HE.